Home Insurance

On-going support for your home
insurance needs

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Auto Insurance

Coverage. Deductibles. We can help with that.

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Comprehensive insurance advice and service

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Doner-Horsley Insurance Brokers Ltd. has been serving central Ontario area for over 100 years.

We are a privately owned, independent insurance brokerage located in Alliston, Ontario. As a truly independent brokerage we are contracted with a number of different insurance companies who provide various insurance products to our customers. This allows us to provide competitive pricing and products to our valued clients.

You are important to us

We work hard to provide you with
competitive services.

Doner-Horsley Insurance Brokers Ltd. uses state of the art automation where it helps to provide better service for our customers; however we still believe in and still practice one on one customer service.

Our office employs 14 full time staff representing over 200 years of insurance experience. All of our Customer Service Representatives are registered and licensed through the Registered Insurance Brokers of Ontario.

 

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Our Commitment to You

Reliability & Accountability

Our team of brokers is dedicated to executing the highest level of ethical standards when communicating with colleagues, insurance companies and of course you the customer.

Trust

We know that our clients are relying on our expertise to provide proper guidance and advice in relation to protecting their assets and security. We do not take this responsibility lightly and can assure you that we will always be transparent and honest with our clients and insurance partners.

Collaboration

We are strong believers in team work and coming together for the best resources possible. Our team will work hard to provide insurance solutions targeted to your requirements, regardless of any challenges that are presented. We won’t give up until you are comfortable and completely satisfied with the services offered.

Customer Focus

Good customer experience is something we value highly. We plan and operate our services with your satisfaction in mind and strive to meet your expectations from the start and over the duration of our relationship with you.

Professional Development

Regular training and professional development is crucial to our success and therefore key to the level of customer service we provide. To achieve this, we keep up-to-date and current on industry news and trends to better serve you, taking advantage of training opportunities whenever possible. We consistently strive to have the most knowledgeable insurance brokers in the industry.

What Our Clients Think About Us

I heard about Doner-Horsley through a friend, and I am elated that I did. I was looking for insurance coverage for my modified car that was deemed uninsurable by any other insurance brokers. Not only did Doner-Horsley find me great, affordable coverage on my car, they saved me money on my home insurance as well. Colin and Jo-Anne are incredibly knowledgeable. Response times were quick and reliable. Their veracity and dedication to customer service is beyond any other company I have encountered in the past. I highly recommend Doner-Horsley Ltd. and could not be happier with the service I have received.

Noah Kalinsky

Rick Costello & Blaire Hadwen at Doner-Horsley have looked after our insurance needs for both our business and our home for several years now. We are very pleased with the service and have found that all questions and concerns are dealt with promptly and efficiently.

Kawartha Utilities

Just a quick note to say thank you so much for all your help over the past year (or so!) You have been so wonderful to work with and have helped us with insurance for some really big milestones in our lives including our first home and now our wedding.

Sam Lemieux

We recently moved our Contractors Pollution Liability policy to Doner-Horsley Insurance and want to acknowledge the fantastic service we have received from one of your brokers, specifically Brenda Giroux.

Service Master

Each time we have a reason to call Rick Costello or Blaire Hadwen regarding our insurance, it becomes clearer and clearer how committed they are to customer service. Doner Horsley’s actions and our conversations truly make us feel that they treat their clients just as they would treat their own family. They have the perfect blend of professionalism and neighbourly caring.

Dave Dobinson Excavating Inc.

In the fall of 2013 my insurance policy was up for renewal and felt that my broker did not understand my requirements for insuring my truck and horse trailer, so in frustration I posted a question on a local horse bulletin board. Among the replies was one from Brenda Giroux offering her services as a broker.

Fran Zahorchak

As always – excellent service. It is you Lois, and your service over the years that I have loved and valued.

Anna Wickens

Recently we purchased business insurance and fleet insurance through Brenda Giroux of Doner-Horsley Insurance Brokers Ltd. Not only did we receive professional, courteous service, we also saved money on our policies. Brenda was a real plesaure to work with and in our opinion, she went the extra mile to save us money and find the insurance company that would best suit our needs.

MacMillan Vending

We have been with the same insurance company for many, many years. When it was time to renew our insurance this year we decided to see what the competitors were offering. I was pleasantly surprised with what Doner-Horsley Insurance had to offer. Not only was I provided almost twice the amount of coverage, but we also saved over $400.00 per year!

Rhonda Bear & Paul Lendt

Have referred two people with unique situations to this wonderful brokerage and not only were they able to assist, they did it quickly and professionally. Will refer more in the future knowing they will be taken care of. Thank you!

Melanie C.

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Make your insurance easier. Contact us today.

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